Lake Forest School District 67

Parental Questions, Concerns, or Inquiries
The District values open and direct communication with parents. Parents are encouraged to address their questions or concerns to the person, or office most directly involved in the matter’s resolution. When subsequent conversation is deemed necessary the customary “chain of command” should be followed (e.g., teacher to principal to appropriate central office administrator to Board of Education). Those involved in addressing matters that are raised are committed to responding in an appropriate and timely manner.

Although there may be specific matters which would be addressed in a manner other than is prescribed below, parental inquiries should generally be directed as follows:

A child’s teacher should be the initial point of contact when parents have a question or concern about specific issues such as student progress, grade level or subject area curriculum, classroom practices or expectations, the instructional program, student assessment, student discipline, or other matters related to classroom activities or organization.
The school principal would be the appropriate person to contact initially when a question or concern exists relative to school rules or regulations, student placement practices, student registration, parent participation and involvement, student records, special programs and related student services, building goals, or other matters related specifically to school-wide activities or organization.
The office of the Assistant Superintendent of Curriculum & Instruction, 847-604-7440, should be contacted when parents have questions about instructional practices, curriculum, the district’s technology programs, other general curriculum or program matters, library/media, or questions about the district calendar.
The office of the Deputy Superintendent of Finance and Operations, 847-604-7404, should be the initial point of contact with questions related to district finances, buildings and grounds operations, district transportation services, food services, materials and activities fees, purchasing practices, facility rental, or other matters related to budget, finance or general operations.
Questions related to student performance and achievement, related grants, special education programming or student services should be directed
to the Assistant Superintendent of Student Services, 847-604-7426.
Questions related to gifted and talented programs and services should be initiated with the Director of Gifted Services, 847-235-9665.
The Office of the Superintendent, 847-604-7401, should be contacted initially when questions or concerns exist relative to district policies or procedures and their application, general district questions or concerns, public communications, Board of Education meetings and agenda, or other matters related to district operations which are not defined within the general role descriptions delineated above.
Concerns or questions about district policy procedures, practices, programs, operations, Board actions, or other matters related to governance should be directed to the Board of Education.